Creditability, Reliability and Traceabilty

August 21, 2007

I’m coaching a new team. I keep on repeating these terms so I made them easy to remember. This is C.R.T.

Creditability is

bringing or deserving credit, honor, reputation, or esteem.

Reliability is

that may be relied on; dependable in achievement, accuracy, honesty, etc.

What we are doing is managing expectations from above and these 2 are most important things that we have to deliver at work. Nobody would expect teammates or subordinates to be unreliable and not creditable.

So why is traceabiltiy important? This is because ‘words are cheap’ therefore everything we do must be traceable such that we are seen to be well organized. Making things we do documented and traceable will also enable us to learn from our own mistakes.

2 Responses to “Creditability, Reliability and Traceabilty”

  1. Not So Wise Says:

    …;
    });
    }); D.A.M.N. In addition to C.R.T. that I mentioned earlier one other term I use almost everyday is D.A.M.N.
    D – Stands for Design. De…


  2. […] 教書 June 19, 2010 最近給同僚教了一課,是有關管理的。記住要點要靠幾個英文字母。這些不是為創作而創作而是因為工作上"幸運地"有這些經歷。記得當年一邊寫這個一邊吃晚飯,思潮起伏,怒火中燒,手停不下來。 […]


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