Goodbye PCCW IMS

October 29, 2008

I emailed them today

Dear Support,

As you have ignored me for nearly 48 hours now I’ll be submitting Service Termination Request Form today.

Now I’ll either go for 3reedom or SmarTone-Vodafone

[edited] Just about 48 hours they came back and said

…. I have checked the record and would like to let you know that the service that you are now subscribing do not bind with any commitment.

Indeed we are offering various type of service packages with a much competitive price to meet different needs of our Customers …

and I replied

Sorry you guys are too slow and I have submitted termination request already.

If you can offer good mobile broadband plan please let me know by return I’m too dumb to understand why Netvigator likes to punish loyal customer, how many years I have been with you, tell me?

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